Water inside the power caused an electric mistake – a well-known Skoda problem – nevertheless my guarantee wouldn’t cover it
Back inside March, I purchased a second-hand 2007 low-mileage Skoda Great within the primary dealer inside Lincoln. I paid £10,000 for the auto, that came with a 12-month warranty.
It has developed an electric issue that caused a mistake with all the electrical windows, central locking plus inside lights. The dealer, Dennis Horton & Son, has told me the guarantee will likely not cover it considering the mistake was caused by water ingress, plus has available to pay half the £1,500 bill.
I talked with Trading Standards. It advised I create a claim beneath the Sale of Goods Act considering the mistake was due to a well-recorded shape mistake. Water accumulates under the power due to bad drainage plus leaks past the pollen filter. I know this has additionally been the topic of the class action inside the USA.
When I bought the vehicle I asked when this condition became a risk plus I was assured it wouldn’t be. I wasn’t produced aware which this wouldn’t be covered by the Skoda warranty.
I believe the Skoda garage has allow me down because it has confirmed it has had to do this repair to alternative vehicles. What do we advise? GD, Newark
We were amazed at the treatment at the hands of Skoda, because it has a standing for dealing with guarantee complaints much better than many different auto producers, plus inside this case you feel you’re severely treated.
As we state, this water ingress issue is popular. The car-by-car breakdown region of the HonestJohn.co.uk website clearly features this for a specific model.
“If the drains for the ventilation plenum room receive blocked with leaves, water can have nowhere to go except into the vehicle where it could result electric plus electronic issues. Vital to check this region frequently,” the url warns. “Pollen filter seal plus pollen filter waterproof cover will equally fail, permitting rainwater into the vehicle whether or not the scuttle drains are obvious.”
Your localized dealer need been aware of the plus could have sorted it out, especially because we had paid top cost. This really is anything a courtroom might consider whenever ruling about such a case.
Happily, following you approached Skoda head workplace it has had a swift change of heart plus agreed it pays the additional half of the £1,500 bill.
A spokesman told us: “As piece of the Skoda service schedule for this model the drainage room is checked plus cleared to avoid a issue like this from occurring.
“All the correct processes plus procedures were performed inside full plus this was checked because element of the utilized auto planning. However you recognise which, if you take an extra guarantee whenever buying the auto, GD demonstrated belief inside Skoda.
“In the light of the, as well as the sensitive nature of circumstances surrounding the case, you have available to repair the auto at no expense to him.”
A happy result. We think you’d have had a rather sturdy case up against the dealer inside the little claims courtroom had full payment nevertheless been refused.
Other Skoda Superb owners (plus those of the VW Passat that suffers the same problem) take note.
If you’re having a issue with any automobile, or considering obtaining a certain model, the HonestJohn url is a superior resource plus lists the acknowledged issues of almost all of them.
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